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Spare Parts

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Ordering

We stock a large range of parts that can be quickly shipped the same day or overnight to minimize downtime and keep you running. To order spare parts, please call (801) 568-7309 weekdays, 8:00 am - 5:00 pm MST or you can place your order via e-mail. Please include your name, phone number, company name, shipping address, and the purchase order number in your message so we can process your order. Your order will be verified by phone or e-mail.

Comprehensive Inventory

A comprehensive parts inventory allows Bold Technologies to support our customers with emergency responses to down situations. If a part is not on our selves, we will do everything in our power to get you the required part as soon as possible.

Expedite Fee

Some urgently required parts may require an expedite fee. Custom manufactured parts may not be stocked and an expedite fee may be required to get the part to you faster than standard lead times. Our parts representative will give you this option if it is available.

Shipping Costs

Customer's are responsible for shipping costs on all parts. We ship via Delta Dash, Federal Express, UPS, or by padded van for larger parts. For your convenience we can add the shipping cost to your invoice or you can arrange for shipping from your end.

Warranty

If you are calling to order replacement parts on equipment under warranty, please inform the customer service representative. The equipment serial number is required on warranty claims. Often a Return Materials Authorization (RMA) number will be issued for the return of the defective part. Please return the defective part as soon as possible.

If you have a special need or parts requirements or you do not see the services you require listed above, please contact us.


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