Services   Bold Technologies offers a wide range of standard and custom services to support our customer's and their equipment. We are committed to providing the highest level of service to our customers. The following is a summary of many of the services offered by Bold Technologies Spare Parts We stock a large range of parts that can be quickly shipped the same day or overnight to minimize downtime and keep you running. A comprehensive parts inventory allows Bold Technologies to support our customers with emergency responses to down situations. To order spare parts, please call (801) 568-7309 weekdays, 8:00 am - 5:00 pm MST. In an emergency please call our service number listed below. Field Service Our service department is comprised of trained technicians with years of experience in the semiconductor industry. They can quickly troubleshoot and resolve even the most complicated problems with a focus on customer service. We have 24 X 7 coverage by our field service team allowing you to contact us anytime in the event of an EMERGENCY by calling (801) 568-7337. Please leave a detailed message and a service representative will return your call. Service contracts can also be purchase on an per-equipment basis. This service consists of routine, quarterly maintenance and emergency on-site repair after the term of the warranty. Training Bold Technologies offers training as part of every new equipment purchase. This training covers three major areas: Startup, Operations, and Maintenance. Additional on-site and factory training is available if added training is required on equipment. Training is focused on your particular equipment so you receive the training necessary to meet your specific requirements. Process Tuning Bold Technologies has over 20 years of experience working with chemical processing. When a processing issue arises, it is often difficult to pinpoint its root cause. Bold Technologies is committed to helping its customers by sharing our combined knowledge and experience. We will work with you to determine if a setting, parameter, or process in our equipment could be the culprit. If our processing equipment is the root cause, we will work closely with you to resolve the problem in a timely manner. If you have a special application or service requirements or you do not see the services you require listed above, please contact us. Copyright © 1998-2000 Bold Technologies, Inc. All rights reserved.