Field Service   Emergency Contact We have 24 X 7 coverage by our field service team allowing you to contact us anytime in the event of an EMERGENCY by calling (801) 568-7337. Please leave a detailed message and a service representative will return your call. Bold Technologies is committed to respond by phone no later than 4 hours after contact, and if required, on site within 24 hours. Field Service Our service department is comprised of trained technicians with years of experience in the semiconductor industry. They can quickly troubleshoot and resolve even the most complicated problems with a focus on customer service. You can arrange for fields service by calling (801) 568-7337 weekdays 8:00 am - 5:00 pm MST or via e-mail. Please include your name, phone number, company name, shipping address, and the purchase order number in your message so we can process your order. Your order will be verified by phone or e-mail. Part Replacement We stock a large range of parts that can be quickly shipped the same day or overnight to minimize downtime and keep you running. A comprehensive parts inventory allows Bold Technologies to support our customers with emergency responses to down situations. To order spare parts, please call (801) 568-7309 weekdays, 8:00 am - 5:00 pm MST. Service Contracts Service contracts can also be purchase on an per-equipment basis. This service consists of routine, quarterly maintenance and emergency on-site repair after the term of the warranty. Service contracts are based on your specific equipment, please contact us for a quote or call our sales department at (801) 568-7300 weekdays, 8:00 am - 5:00 pm MST. Retrofit Existing Equipment Bold Technologies can retrofit your equipment. Whether you require a new tank configuration, a different control system, or just to make some modification to your existing equipment. Tell us what you need and we will do our best to make it happen. For a quotation on retrofit work, please contact us or call our sales department at (801) 568-7300 or our service department at (801) 568-7337 weekdays, 8:00 am - 5:00 pm MST. If you have a special application or service requirements or you do not see the services you require listed above, please contact us. Copyright © 1998-2000 Bold Technologies, Inc. All rights reserved.