|Bold Technologies realized the import part quality plays
in providing superior products and services to our customers.
We are committed to providing our customers with the highest
quality products and services which meet or exceed their
requirements. Furthermore, we are committed to continuously
improving the products and services we offer. Serving up
quality products and services takes constant effort and
a commitment to our customers.
||Quality doesn't begin at the final inspection
of our products. The design phase of each project is as
critical to the overall quality as the final qualification
at a customer's facility. Bold Technologies employs skilled
engineers with years of experience designing and manufacturing
wet process equipment. Ergonomics, safety, functionality,
operation, and ease of maintenance all are taken into consideration
when a design is drafted.
All design work is reviewed by an internal team prior to their
release for a customer's approval. Once customer approval is
received a second design review meeting is held with our production
staff to review the design prior to manufacturing.
To insure the highest quality finished products, Bold Technologies
takes particular care in selecting vendors. Solid companies
with years of providing the highest quality products and services
are selected to become our suppliers. The parts and services
they supply ultimately become part of our finished product.
Bold Technologies recognizes the importance of maintaining quality
suppliers. When quality problems are identified, the supplier
is given the opportunity to resolve the quality issue. If that
resolution is unsatisfactory a secondary supplier is selected
to provide the required parts, services and/or materials.
Critical parts are inspected when they are received from the
vendor. Parts not meeting Bold's specifications are returned
to the manufacturer. Once parts are assembled, they are further
tested on the manufacturing floor to guarantee functionality.
|Bold Technologies' experience production staff
understand the importance of quality manufacturing practices
throughout a products assembly. Good Manufacturing Procedures
(GMP) are followed during the construction and assembly
of all products. ISO's change order procedure is used to
convey required design changes and are approved by the Change
Control Board prior to implementation.
The Change Control Board consists of representatives from Sales,
Production, Design, Management, and Documentation departments.
Each department within Bold Technologies plays a key role to
insuring quality in their areas or responsibility and within
the organization as a whole.
Quality inspection take place throughout the manufacturing
process. The final inspection is conducted prior to a customer's
source inspection to insure all subassemblies, components and
control system function properly together and the station meets
the customer's specified requirements. This inspection is conducted
in a class 1000 clean room with 18 Mega Ohm D.I. water to guarantee
the cleanest product possible.
Bold Technologies prides itself on providing highly trained
professional service technicians with years of experience in
this industry. Quality service after the sale is critical to
our future success and we are committed to providing the most
professional service possible. This is shown through our rapid
response times when there is a service need. We provide 24 hour
X 7 days a week coverage. We can dispatch a service technician
to be on-site within 24 hours and usually have the service requirement
resolved with 48 hours of the initial notification. We stock
a large inventory of parts to insure that we can keep our customers